Privacy

The agent on this site

When you write to or talk with the agent on brainy.ae, Google's Gemini on Google Cloud processes the conversation. We store the text of the conversation (for voice, a transcript, not the audio) so the team can follow up.

If you leave a message for the team, we store your name, the contact you give and your message, and email them to the team with the conversation, sent through Resend.

To limit abuse we keep a one-way hash of your IP address, not the address itself. The page keeps the current conversation in your browser only until you close the tab. We use no advertising cookies or trackers.

The Brainy front desk · +1 318 731 9587

An AI assistant answers calls and WhatsApp messages on this number, and says it is one. Calls run on Twilio and messages on Meta's WhatsApp Business Platform. Google's Gemini processes the call audio and the messages to answer you. Call audio is handled live and never recorded. The assistant never calls you, and on WhatsApp it only replies to people who wrote first.

WhatsApp chats, the call log and call summaries are kept on Google Cloud for up to 30 days, then deleted automatically. After a call, the team gets a summary by email (the result, who called, the contact they gave and anything pending), not a transcript. On WhatsApp, the team gets an email only when a person needs to step in. These emails are sent through Resend.

Your data

Google Cloud, Twilio, Meta and Resend process data also outside the UAE. Emails sent to the team stay in the team's inbox until someone deletes them.

We don't sell your data or use it for advertising. To see or delete what we hold about you, email nico@brainy.ae.

Last updated 29 October 2026.